Help Accessing Aspen
Resetting Your Aspen Password
Both parents and students can reset their own passwords using the I forgot my password link, which is located on the Aspen homepage. However, this will only work if you know your Aspen login and you have previously created security questions.
If you have a problem with that, you can request help by clicking on the button to the right.
Subscribe for Email Notifications for Grades in Aspen
Parents and students can subscribe to receive email messages when a grade is below the threshold you define is recorded.
To subscribe to email notifications, do the following:
- In the Family portal: Click the Family tab. In the Student portal: Click the My Info tab.
- Click the Notification side-tab.
- At the top of the page, the email addresses associated with your account appear. Select the checkbox next to each email address you want to receive notifications for.
- Select the Subscribe checkbox if you want to receive that email notification. For the Grades notification, define a Grade Threshold between 1 and 100. The system will send an email when the student receives a grade below that percentage.